Carrie keeps the wheels spinning at Pivot. Her management experience is varied and vast. After graduating from Indiana University with a degree in business, she worked for 10 years as a restaurant manager and marketer. She spent another decade serving various small businesses in real estate sales, project management, and corporate operations management. Now at Pivot, she oversees human resources and financial operations, manages our studio space, and handles vendor relationships. She’s always looking for creative ways to help the agency function more efficiently. Outside of the office, she’s a mom to 9-year-old Carsten and a golden retriever puppy named Sophie. She also loves riding her many bikes on Indy’s trail networks both on pavement and in the woods.
To wear this many hats, you have to be flexible. Go with the flow, prepare for the unexpected—all of that. Everything is part of my job description.
Small businesses run on strong relationships. From managing my own restaurants and working with other startup companies, I’ve made a lot of connections over the years. People come back around, and if you treat them well, they’ll do the same.
I travel at least once a year. When I was younger, I had the luxury of travelling for extended periods of time. I still need that rhythm, even if I’m only going to the mountains for one week. I don’t check my phone. I don’t check my email. I just go.
I’ve encountered grizzly bears in the wild. When you see one in the open, something shifts. Anxiety rushes through you, but you’re level-headed. You back off the path. You let the bear go around. In that moment, everything becomes clear.